Delete your mobile account

From the app

1. Open noHuman Team and sign in with the email you used for mobile access.
2. Open the app menu and choose Delete mobile account.
3. Read the confirmation and choose Delete account.

You can do this even if your desktop license has expired. If the app cannot finish, keep your sign-in and try Delete mobile account again after your connection returns.

Without the app

Email support@cardamon.org from the email you used to sign in. Use the subject Delete my noHuman Team mobile account. Ask us to delete your mobile account and its associated data. We will verify the request through that email, complete it within 30 days, and send you confirmation. Do not send your product key or password.

Data we remove

We remove your mobile sign-in account, linked-computer records and public keys, pairing requests, encrypted relay messages and files, and safety reports you submitted. We disconnect mobile access before removing these records. A file transfer that had already started can leave encrypted bytes until the next cleanup; our daily cleanup removes those remaining bytes within 48 hours.

Deleting the mobile account does not cancel your desktop subscription, refund a purchase, or delete your license, billing records, desktop conversations, files or teams. We keep billing records as required for tax and legal compliance. To manage billing, use your Paddle receipt or the desktop app's subscription settings.

Read our Privacy Policy for data retention and other privacy requests.